Introducing our "Ride It & Love It" 14-day return policy
We want you to love your bike.
That's why we've decided, starting this month, to offer one of the best return policies of any bike brand out there. Ride it, love it, or return it within 14 days. Though we're confident you won't want to give it back at all.
When we started the company, we had the same return policy as most brands: you had a 14 day window, but you couldn't return it once you actually rode the bike. But we're not a fan of doing things just because other people are doing it.
Our Thesis has always been about creating the best possible bike and experience for our community -- that's you. We're a company by cyclists, for cyclists, and we've got your back.
Go out there, get muddy, and fall in love with your bike.