We want to help you create your dream bike.
We know that finding the perfect bike can sometimes be intimidating or overwhelming. That's why, starting this week, we're offering free personal OB1 consultations over email, phone, video, and in person.
Have a question on fit? Need help choosing the right build kit or configuration for how you ride? Let us help. We promise to treat you as a friend in helping you find the best bike for your needs, regardless of who makes it.
To set up a consultation, drop us a line at firstname.lastname@example.org. You can also use the orange "Ask a question" feature at the bottom right of our website. We will personally respond to every email.
Randall and I love talking to fellow riders. In fact, we view your questions and feedback as crucial to building truly outstanding bicycles and a mission-driven company. We may be a direct to consumer company, but that doesn’t mean we can’t talk to you one-on-one and share a more human connection.
Also be sure to check out our FAQ as a great starting point for your questions.
We’re looking forward to meeting you.